Buon Apetit!

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Close-up of a Margherita pizza with tomato sauce, mozzarella cheese, and fresh basil leaves on a wooden surface.
A bowl of spaghetti topped with meat sauce and garnished with parsley, placed on a red and white checkered cloth. A bottle of olive oil and yellow tomatoes are in the background.
 

REFUND POLICY:

We offer a full refund or replacement for any jar of tomato sauce that is found to be damaged or defective upon delivery.

  1. To be eligible for a refund or replacement, please contact our customer service team within 7 days of receiving the product with details and photos of the issue.

  2. Refunds will be processed back to the original form of payment within 7-10 business days once the return is approved.

  3. We do not provide refunds for simply not liking the taste of the product. However, we value your feedback and would love to hear about your experience to improve our products.

  4. If you have any questions or concerns regarding our refund policy, please contact our customer service team for assistance.

TERMS OF SERVICE:

By placing an order with us, you agree to provide accurate and complete information for the processing and delivery of your order.

  1. Payment: All payments for orders must be made in full at the time of purchase. We accept major credit cards and other secure payment methods.

  2. Shipping: We strive to ship orders promptly within the specified timeframe. Shipping costs and delivery times may vary depending on your location.

  3. Returns and Refunds: Please refer to our refund policy for information on returns and refunds of damaged or defective products.

  4. Product Information: We make every effort to provide accurate descriptions and images of our products. However, slight variations may occur due to factors such as lighting and individual screen settings.

  5. Customer Service: Our customer service team is available to assist you with any inquiries, issues, or feedback regarding your orders. Please contact us for any assistance needed.

  6. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please refer to our privacy policy for details on how we collect, use, and safeguard your data.

  7. Changes to Terms: We reserve the right to modify or update these terms of service at any time. Any changes will be effective immediately upon posting on our website.

PRIVACY POLICY:

At NewHavens.io, we may collect personal information such as name, email address, and contact details when you interact with our website or services. This information is collected to improve user experience and provide better services.

  1. Use of Information: The information collected may be used to personalize user experience, improve our website, send periodic emails, and respond to inquiries or requests.

  2. Data Security: We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  3. Information Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist in operating our website or conducting our business.

  4. Cookies: We may use cookies to enhance user experience and gather information about user interactions with our website. You can choose to disable cookies in your browser settings if you prefer.

  5. Links to Third-Party Sites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

  6. Policy Updates: We reserve the right to update or change our privacy policy at any time. Any modifications will be effective immediately upon posting on our website.